Refund Policy

At SHOPIDO, your satisfaction is our top priority! We want you to love what you buy — but just in case something’s not quite right, we’ve got your back.

🛡️ 15-Day Money Back Guarantee

If you receive a damaged or faulty product, don’t worry — you’re covered by our 15-Day Full Refund or Replacement Guarantee.

Here’s how it works:

• Damaged or Faulty Item? We'll either send you a brand-new replacement or refund your full payment — whichever you prefer.
• Timeframe: Returns must be initiated within 15 days of receiving your order.
• Refund Processing Time: Refunds are processed within 10–15 working days after your return is approved.

🚚 Shipping Time

We deliver your favorites fast and reliably.

• Shipping Time: 5–7 working days
• Shipping Area: We currently ship to all regions where Shopido is available. You'll see available delivery options at checkout.

❗Important Notes:

• Refunds apply only to products that are damaged or defective upon delivery.
• Items must be unused and in their original packaging for a valid return.